Guides

Marketing guides for small businesses.

Practical steps you can take this week, whether you run a clinic in Bengaluru, a café in Lisbon or a shop in Toronto. No jargon, and no promises we cannot keep.

A business owner and a marketer going through a monthly report on a laptop

Pricing

How much does social media management cost in India? What you pay for, and how to compare

What decides the price of social media management in India: posts, platforms, design, video, ads, reporting and GST, the costs people miss, and the questions to ask before you pay.

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A shop owner answering a customer on WhatsApp at her counter

WhatsApp

WhatsApp Business for local businesses: set it up, reply faster and turn chats into customers

How a local business should use WhatsApp Business: the profile, catalogue, quick replies, click-to-chat links, the 24-hour reply window, broadcasts without spam, and when you need the WhatsApp Business Platform.

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A café owner reading customer reviews on her phone behind the counter

Reviews

How to reply to Google reviews: a guide for local businesses, with example replies

How to reply to good, mixed, bad and fake Google reviews, what never to say, and example replies for shops, restaurants and clinics.

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A doctor and a hospital coordinator reviewing a draft post on a tablet at the front desk

Healthcare

Social media posts for clinics, hospitals and pharmacies in India: what the NMC rules allow

What the NMC’s 2026 advertising guidelines mean for hospital, clinic and doctor posts in India: claims, doctors, testimonials, AI pictures, offers and a checklist.

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Staff at a sweet shop arranging boxes, marigolds and lamps on the counter before Diwali

Content planning

Festival posts for Indian businesses: how to plan them without sounding like everyone else

Plan festival posts for an Indian business: choose the right days, plan three weeks ahead, ideas beyond the greeting card, honest offers and a planning table.

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A small agency team reviewing client posts together around a laptop

For agencies

How a small agency can run client approvals without anything going out unchecked

A simple approval routine for agencies running social media for several clients: who approves, two-step approval, deadlines and a record of every decision.

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A man checking his phone on a busy city street in the evening

AI search

How to get your business mentioned in ChatGPT, Gemini and Perplexity answers

A practical guide for local businesses: the facts, pages, listings and settings that help AI assistants such as ChatGPT, Gemini and Perplexity describe and recommend your business correctly.

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Two colleagues planning posts on a wall of sticky notes

Content planning

How to plan a month of social media posts for a small business

Build a simple monthly social media content calendar: content pillars, festival and local dates, a mix of formats, an approval rhythm, and an example four-week plan you can copy.

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A shopkeeper opening his shop shutter in the morning

Google Business Profile

The Google Business Profile checklist for local businesses

A step-by-step checklist to set up and keep up a Google Business Profile: name, categories, services, hours, photos, weekly posts, questions, and how to ask for and reply to reviews.

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A shop owner replying to a customer message on her phone

Instagram

Instagram marketing for small businesses: a practical guide

How a small business can use Instagram well: a clear profile, reels, carousels and stories, captions that get read, replying to comments and messages within a day, and hashtags in moderation.

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